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FS#12355 — FS#16851 — Telephony infrastructure

Attached to Project— VoIP
Incident
Backend / Core
CLOSED
100%
Following the soft crash of one of our routers (CFFS # 16850), some services were disrupted for a few minutes.
OVH telephone support (1007) suffered a call interruption.
The SMS service has suffered a delay in the delivery of messages.
The manager tasks have also undergone a treatment delay.

The situation is back to normal. We are monitoring the operation.
Date:  Tuesday, 06 March 2018, 09:32AM
Reason for closing:  Done
Comment by OVH - Tuesday, 01 March 2016, 22:35PM

The router has crashed again. We are replacing the card.


Comment by OVH - Tuesday, 01 March 2016, 22:44PM

The card has been replaced. The router is up and running.

Service resume. The delay on SMS and processing of manager operations has disapeared.