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FS#13116 — FS#17999 — Ile-de-France network

Attached to Project— ADSL / SDSL
Incident
Backend / Core
In progress
90%
We have detected issues on the network of the Ile-de-France area. We are investigating.
Comment by OVH - Thursday, 12 May 2016, 19:30PM

th2-11-n5# sh vpc brief
Legend:
(*) - local vPC is down, forwarding via vPC peer
-link

vPC domain id : 1
Peer status : peer link is down



th2-12-n5# sh vpc brief
Legend:
(*) - local vPC is down, forwarding via vPC peer
-link

vPC domain id : 1
Peer status : peer link is down


Comment by OVH - Thursday, 12 May 2016, 19:30PM

A fiber cut between TH2 and GW seems to be the cause of the loss of access to some of the DSLAMs on the loop Paris.
Network teams are on the spot to trace the access and understand why security is not effective in this case.


Comment by OVH - Thursday, 12 May 2016, 19:31PM

Half the access is up.


Comment by OVH - Thursday, 12 May 2016, 19:32PM

The incident has been solved but our teams keep investigating why the security is not working.


Comment by OVH - Thursday, 12 May 2016, 19:32PM

The problem seems to have disappeared on th2-11-n5.


Comment by OVH - Thursday, 12 May 2016, 19:32PM

Traffic is back to normal.