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  • Degraded performance
  • Partial Outage
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FS#5336 — UPS 3 RBX2
Incident Report for Network & Infrastructure
Resolved
The UPS 3 at RBX 2 is in default due to the fact that one of the power modules is out of service.
A technician is on the site, soon joined by another one in order to replace the necessary pieces.

The UPS is in by-pass mode now.

Update(s):

Date: 2011-05-03 13:36:23 UTC
The new UPS is operational with the load. No cut off was realised
for the complete replacement of the UPS.

End of the tasks on UPS 3.

Date: 2011-05-03 09:03:42 UTC
The UPS which is out of service was replaced with a new one.

The manufacturer is on the spot in order to realise the switch of the load
of the old UPS to the new one together with our technicians.



Date: 2011-04-26 09:57:06 UTC
Since Thursday 21/04, the load was switched the temporary UPS (without any cut off).
Our electrician team proceed to the replacement of the device which is out of service.

Date: 2011-04-21 15:50:12 UTC
The manufacturer wants to replace the entire UPS.

We have developed a procedure to replace the UPS completely
without interruption. Since Friday, a new UPS has been temporarily put in place
and wired to replace \"hot\" UPS 3 RBX2.

We start the construction phase:
- Should be set all / re-wiring of the UPS batteries
- Start in parallel
- Cutting off the old UPS

Date: 2011-04-15 11:59:05 UTC
The manufacturer declared the module 1 of this UPS as unrepairable .
They haven't found the cause of the failure.

We will try to restart this afternoon on the module 2 alone by
offloading some of the load.



Date: 2011-04-12 19:15:26 UTC
The intervention is still in progress.

The pieces of the inverter that are \"easy to replace\"
are not the cause.

The technician looks currently for a default on the
SELF of the inverter.

The working goes on tonight.
Posted Apr 12, 2011 - 08:31 UTC