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FS#19361 — sbg-4a/b-a9
Incident
Report for Network & Infrastructure
Resolved
The linecard 24x10GB has been rebooted and now back online.
> LC/0/0/CPU0:Jul 26 20:54:18 CEST: prm_server_ty[305]: %PLATFORM-NP-3-ECC : prm_ser_check: Parity error detected: NP 0, block 0x29 (TM_SC_L234), offset 49, memid 417, name CLASS_SHAPING/CLASS_IQD_SHAPING, addr 0x0000044a, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 2 (Reset)
> LC/0/0/CPU0:Jul 26 20:54:18 CEST: pfm_node_lc[294]: %PLATFORM-NP-0-NON_RECOVERABLE_SOFT_ERROR : Set|prm_server_ty[180306]|0x1008000| A non-recoverable soft error has been detected on NP0. The linecard will be rebooted.
> LC/0/0/CPU0:Jul 26 20:54:18 CEST: pfm_node_lc[294]: %PLATFORM-PFM-0-CARD_RESET_REQ : pfm_dev_sm_perform_recovery_action, Card reset requested by: Process ID: 180306 (prm_server_ty), Fault Sev: 0, Target node: 0/0/CPU0, CompId: 0x1f, Device Handle: 0x1008000, CondID: 1034, Fault Reason: A non-recoverable soft error has been detected on NP0. The linecard will be rebooted.
> LC/0/0/CPU0:Jul 26 20:54:18 CEST: syslog_dev[89]: pfm_node_lc[294] PID-180297: Request Graceful Reboot via Sysmgr: Reason: pfm_dev_sm_perform_recovery_action, Card reset requested by: Process ID: 180306 (prm_server_ty), Fault Sev: 0, Target node: 0/0/CPU0, CompId: 0x1f, Device Handle: 0x1008000, CondID: 1034, Fault Reason: A non-recoverable soft error has been detected on NP0. The linecard will be rebooted.
We contacting cisco to see the core dump.
> LC/0/0/CPU0:Jul 26 20:54:18 CEST: prm_server_ty[305]: %PLATFORM-NP-3-ECC : prm_ser_check: Parity error detected: NP 0, block 0x29 (TM_SC_L234), offset 49, memid 417, name CLASS_SHAPING/CLASS_IQD_SHAPING, addr 0x0000044a, bit 2147483648, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 2 (Reset)
> LC/0/0/CPU0:Jul 26 20:54:18 CEST: pfm_node_lc[294]: %PLATFORM-NP-0-NON_RECOVERABLE_SOFT_ERROR : Set|prm_server_ty[180306]|0x1008000| A non-recoverable soft error has been detected on NP0. The linecard will be rebooted.
> LC/0/0/CPU0:Jul 26 20:54:18 CEST: pfm_node_lc[294]: %PLATFORM-PFM-0-CARD_RESET_REQ : pfm_dev_sm_perform_recovery_action, Card reset requested by: Process ID: 180306 (prm_server_ty), Fault Sev: 0, Target node: 0/0/CPU0, CompId: 0x1f, Device Handle: 0x1008000, CondID: 1034, Fault Reason: A non-recoverable soft error has been detected on NP0. The linecard will be rebooted.
> LC/0/0/CPU0:Jul 26 20:54:18 CEST: syslog_dev[89]: pfm_node_lc[294] PID-180297: Request Graceful Reboot via Sysmgr: Reason: pfm_dev_sm_perform_recovery_action, Card reset requested by: Process ID: 180306 (prm_server_ty), Fault Sev: 0, Target node: 0/0/CPU0, CompId: 0x1f, Device Handle: 0x1008000, CondID: 1034, Fault Reason: A non-recoverable soft error has been detected on NP0. The linecard will be rebooted.
We contacting cisco to see the core dump.