rssLink RSS for all categories
 
icon_red
icon_green
icon_red
icon_red
icon_blue
icon_green
icon_green
icon_red
icon_red
icon_green
icon_orange
icon_green
icon_green
icon_green
icon_red
icon_blue
icon_red
icon_orange
icon_red
icon_red
icon_red
icon_red
icon_red
icon_red
icon_red
icon_red
icon_red
icon_orange
icon_green
 

FS#14355 — Racks 62D% and 62A%

Attached to Project— Datacenters
Incident
Strasbourg 1
CLOSED
100%
We have an incident with many racks 62D% and 62A%.
Our teams are working to restore service.
Date:  Monday, 30 January 2017, 08:50AM
Reason for closing:  Done
Comment by OVH - Friday, 27 January 2017, 20:06PM

We identified the source of the issue.

A module in the cooling unit was defective, this affected rows 62A and 62D.
The module in question is non critical to the proper operation of the cooling unit, our team will replace it in the following month.
The whole unit was checked for defects as a preventive measure.

We're adding monitoring and tools to control the cooling system to prevent future indidents.