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FS#15098 — ash-1-n7 / ash-5-n7 <> chi-1-n7 / chi-5-n7

Attached to Project— Network
Incident
Backbone US
CLOSED
100%
A fiber issue is impacting those two links. The provider has been alerted and is yet working to fix it.
No impact on traffic.
Date:  Wednesday, 18 October 2017, 17:01PM
Reason for closing:  Done
Additional comments about closing:  Links UP:

Outage Start: October 17, 2017 03:11 GMT
Outage Stop: October 17, 2017 09:08 GMT

Root Cause: A fiber issue between Dexter, MI and Southfield, MI impacted unprotected services.

Fix Action: Field Services replaced a splice enclosure and repaired fibers, restoring services.