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FS#2020 — FS#5995 —network 46.105.110/111

Attached to Project— Network
Incident
Roubaix 4
CLOSED
100%
We have a problem on a switch of this network which impacts the traffic. We will investigate.

Date:  Thursday, 03 November 2011, 13:36PM
Reason for closing:  Done
Comment by OVH - Wednesday, 26 October 2011, 17:34PM

We have determined the problem at the level of the vPC of one of the switches managing these networks. We have deactivated the traffic on the switch which is causing this problem and are working with cisco for the troubleshooting.



Comment by OVH - Wednesday, 26 October 2011, 17:37PM

According to our monitoring, the routing is OK for these networks. It is running on a single switch. The troubleshooting with cisco is ongoing.


Comment by OVH - Thursday, 27 October 2011, 10:21AM

The FO IPs towards these 2 networks were impacted by the problem as well. We have modified the routing in order to fix the problem.


Comment by OVH - Thursday, 27 October 2011, 10:26AM

Now that the situation is stable, we will try to understand what is the problem on the switch exactly. Cisco confirm the problem but did not yet identify the causes. The offending switch is still bypassed. We suspect a dysfunctioning at the level of the vPC.