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FS#4047 — FS#7985 — NWK <> MTL

Attached to Project— Network
Incident
Whole Network
CLOSED
100%
We have 2 circuits down out of 4.

We opened a ticket with our supplier.

According to the latest news, a fire took place in New York and damaged fibers.

Our supplier is working hard to restore service as quickly as possible.
Date:  Monday, 19 August 2013, 13:46PM
Reason for closing:  Done
Comment by OVH - Thursday, 31 January 2013, 04:36AM

The damaged fiber is between Whitehall St and Stone St, NYC. The fire was caused by a transformer in the region.

Teams on the field are making splices for the 864 fibers of the cable.

Our supplier announces needing around 11 hours to repair the entire cable.


Comment by OVH - Monday, 19 August 2013, 13:46PM

The two circuits are up again on our devices.