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FS#4376 — FS#8310 — BHS <> MTL

Attached to Project— Network
Incident
the whole network
CLOSED
100%
The 10*10G between Beauharnois and Montréal are down.

Right now it's going through the 10*10G between Newark and Beauharnois and a backup link.
Date:  Wednesday, 27 March 2013, 05:14AM
Reason for closing:  Done
Comment by OVH - Tuesday, 26 March 2013, 14:55PM

We are investigating.


Comment by OVH - Tuesday, 26 March 2013, 16:55PM

Specialized teams have been dispatched along the fiber path to identify the cut location and proceed with repairs.


Comment by OVH - Tuesday, 26 March 2013, 17:11PM

The fiber cut location has been identified. More than 400 fibers are impacted so the corrective splicing will take some time.


Comment by OVH - Tuesday, 26 March 2013, 21:47PM

Repair operations are in progress. The impacted links should come back up after 6pm Montreal localtime.


Comment by OVH - Wednesday, 27 March 2013, 00:03AM

The repair (quite challenging because under a bridge) is still in progress. New ETA: 9pm, Montreal localtime.


Comment by OVH - Wednesday, 27 March 2013, 02:36AM

The last ETA we received: 10:30pm


Comment by OVH - Wednesday, 27 March 2013, 03:36AM

The field team is informing us that their new ETA is midnight, Montreal localtime.


Comment by OVH - Wednesday, 27 March 2013, 05:10AM

Newark<>BHS link are now up and running.

Still waiting on Monreal<>BHS link. Should be quick.


Comment by OVH - Wednesday, 27 March 2013, 05:14AM

Montreal<>BHS is now up and running.

Everything is back online.