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FS#8999 — rbx-s50/s51-6k rbx-s5/s6-6k
Incident Report for Hosted Private Cloud
Resolved
Uplink port of this router is one and off, which cause instability on the infrastructure. We close it.

Update(s):

Date: 2013-07-25 18:18:17 UTC
CRC have not increased in 2 days.

Date: 2013-07-23 13:58:21 UTC
We have also noticed that CRC on rbx-s5/s6-6k.
We think that pcc-1b-n7 optics sent CRCs due to the heat.

We are going the change the optics and increase the cooling for n7.

There is currently no CRC present.

We are monitoring.

Date: 2013-07-23 10:34:14 UTC
We have changed 2 optics on the nexus 7000. We don't notice any up/down so far. There is no longer any CRC (Cyclic Redundancy Check) on ports.

We are monitoring.

Date: 2013-07-22 16:03:48 UTC
After a troubleshoot, we noticed that many ports on different routers have the same symptoms. It is therefore likely that there is a fault on one of the switches: pcc-1b-n7. We must now determine whether it's an optical or hardware issue.
Posted Jul 22, 2013 - 14:43 UTC