OVHcloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
FS#11222 — 37.59.16 and 37.59.17
Incident Report for Network & Infrastructure
Resolved
We had an incident on the switches for these networks. We are looking for the origin of the problem.

Update(s):

Date: 2014-07-19 05:28:48 UTC
We are no longer detecting problems on any machine in the network.

In the event of any issues resulting from this incident, please contact our support team.

Date: 2014-07-19 05:10:43 UTC
Both switches (which operate in redundancy) rebooted almost simultaneously following the crash of a service:

Reason: Reset triggered due to HA policy of Reset
System version: 6.0(2)N2(2)
Service: eth_port_sec hap reset

There is therefore a common cause that we will try to identify with the manufacturer.
The networks 37.59.16 and 17 were therefore suspended for 10-20min - the time required to complete the reboot and to stabilise the platform.
Posted Jul 19, 2014 - 05:07 UTC