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FS#7971 — FS#11821 — Modems

Attached to Project— ADSL / SDSL
Incident
Backend / Core
CLOSED
100%
We are experiencing an exceptional delay in delivery from our supplier.
An emergency delivery is scheduled for this Saturday. Modem shipments will resume Monday,10/20.
Billing starts after shipping the modem. We apologize for the inconvenience.
Date:  Monday, 20 October 2014, 19:36PM
Reason for closing:  Done
Comment by OVH - Monday, 20 October 2014, 10:38AM

First delivery of 70% of modems in waiting, has arrived. It is being provisioning and will be sent on Monday 20 and tomorrow. White label orders will be given priority.
A second shipment will arrive by tomorrow.


Comment by OVH - Monday, 20 October 2014, 19:35PM

There is no more delay in modem shipments.
A new shipment is in transit. ETA: Wednesday.
The incident is resolved.