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FS#8068 — FS#11942 — lil-4-n5

Attached to Project— Network
Incident
the whole network
CLOSED
100%
This n5 crashed.

Nov 2 14:24:50 lil-4-n5 : 2014 Nov 2 13:25:08 UTC: %SYSMGR-3-HEARTBEAT_FAILURE: Service "ethpc" sent SIGABRT for not setting heartbeat for last 7 periods. Last heartbeat 39.96 secs ago.
Nov 2 14:24:50 lil-4-n5 : 2014 Nov 2 13:25:08 UTC: Nov 2 13:25:08 %KERN-3-SYSTEM_MSG: usdk_sse: retry_count:10 mts_rcv failed:-4 rcvind from 0xfe000000.274 errno 0 calling_pid 3413 stv:1414934671:413293 etv:1414934708:466910 - kernel
Nov 2 14:24:50 lil-4-n5 : 2014 Nov 2 13:25:08 UTC: %SYSMGR-2-SERVICE_CRASHED: Service "ethpc" (PID 3413) hasn't caught signal 6 (core will be saved).
Nov 2 14:24:50 lil-4-n5 : 2014 Nov 2 13:25:08 UTC: %SYSMGR-2-HAP_FAILURE_SUP_RESET: System reset due to service "ethpc" in vdc 1 has had a hap failure


We are trying to restart it electrically.


Date:  Monday, 03 November 2014, 16:42PM
Reason for closing:  Done
Comment by OVH - Sunday, 02 November 2014, 19:03PM

We are organizing a replacement.


Comment by OVH - Monday, 03 November 2014, 14:48PM

We have configured the n5. We are beginning the replacement.


Comment by OVH - Monday, 03 November 2014, 16:41PM

The replacement was successful.