OVHcloud Network Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
FS#11942 — lil-4-n5
Incident Report for Network & Infrastructure
Resolved
This n5 crashed.

Nov 2 14:24:50 lil-4-n5 : 2014 Nov 2 13:25:08 UTC: %SYSMGR-3-HEARTBEAT_FAILURE: Service \"ethpc\" sent SIGABRT for not setting heartbeat for last 7 periods. Last heartbeat 39.96 secs ago.
Nov 2 14:24:50 lil-4-n5 : 2014 Nov 2 13:25:08 UTC: Nov 2 13:25:08 %KERN-3-SYSTEM_MSG: usdk_sse: retry_count:10 mts_rcv failed:-4 rcvind from 0xfe000000.274 errno 0 calling_pid 3413 stv:1414934671:413293 etv:1414934708:466910 - kernel
Nov 2 14:24:50 lil-4-n5 : 2014 Nov 2 13:25:08 UTC: %SYSMGR-2-SERVICE_CRASHED: Service \"ethpc\" (PID 3413) hasn't caught signal 6 (core will be saved).
Nov 2 14:24:50 lil-4-n5 : 2014 Nov 2 13:25:08 UTC: %SYSMGR-2-HAP_FAILURE_SUP_RESET: System reset due to service \"ethpc\" in vdc 1 has had a hap failure


We are trying to restart it electrically.



Update(s):

Date: 2014-11-03 15:41:52 UTC
The replacement was successful.

Date: 2014-11-03 13:48:45 UTC
We have configured the n5. We are beginning the replacement.

Date: 2014-11-02 18:03:39 UTC
We are organizing a replacement.
Posted Nov 02, 2014 - 18:03 UTC