OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
FS#4980 — filerz52.240
Incident Report for Web Cloud
Resolved
The server does not respond. We are intervening.

The sites hosted on /homez.52 are unavailable.


Update(s):

Date: 2010-12-29 13:22:07 UTC
There's still a problem on the filer.

Date: 2010-12-28 22:10:28 UTC
The wearing down of the thermal paste seems to be causing the problem.

Because of doubt,the CPU has been replaced, reboot in progress.

Date: 2010-12-28 21:57:33 UTC
The server recrashed :

Dec 28 22:17:24 filerz52 unix: [ID 836849 kern.notice]
Dec 28 22:17:24 filerz52 ^Mpanic[cpu6]/thread=fffffe8000457c60:
Dec 28 22:17:24 filerz52 unix: [ID 836849 kern.notice]
Dec 28 22:17:24 filerz52 ^Mpanic[cpu3]/thread=fffffe80003ecc60:
Dec 28 22:17:24 filerz52 unix: [ID 836849 kern.notice]
Dec 28 22:17:24 filerz52 ^Mpanic[cpu7]/thread=fffffe80004b6c60:
Dec 28 22:17:24 filerz52 unix: [ID 836849 kern.notice]
Dec 28 22:17:24 filerz52 ^Mpanic[cpu1]/thread=fffffe800031dc60:
Dec 28 22:17:24 filerz52 unix: [ID 836849 kern.notice]
Dec 28 22:17:24 filerz52 ^Mpanic[cpu5]/thread=fffffe800065dc60:
Dec 28 22:17:24 filerz52 unix: [ID 836849 kern.notice]
Dec 28 22:17:24 filerz52 ^Mpanic[cpu0]/thread=ffffffff9bf89780:
Dec 28 22:17:24 filerz52 genunix: [ID 663943 kern.notice] Unrecoverable Machine-Check Exception

We are replacing CPU.

Date: 2010-12-28 21:30:26 UTC
The service is available again.

We are searching for the origin of the problem.
Posted Dec 28, 2010 - 21:29 UTC